Privacy Policy

Last updated: February 22, 2023

AC Hours (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://achours.com/ (“Site”) and use our services.

Interpretation and Definitions

Interpretation

The words with initial capital letters have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

• Account: A unique account created for you to access our Service or parts of our Service.
• Company (referred to as either “the Company”, “We”, “Us”, or “Our” in this Agreement): Refers to AC HOURS, F-341, Unit No 12, Industrial Area Phase 8B, SAS Nagar, Mohali (Punjab) PIN- 160071.
• Cookies: Small files placed on your computer, mobile device, or any other device by a website, containing details of your browsing history on that website among its many uses.
• Device: Any device that can access the Service, such as a computer, cellphone, or digital tablet.
• Personal Data: Any information that relates to an identified or identifiable individual.
• Service: Refers to the Website.
• Service Provider: Any natural or legal person who processes data on behalf of the Company. This refers to third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, or assist the Company in analyzing how the Service is used.
• Usage Data: Data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• Website: Refers to AC HOURS, accessible from https://achours.com/.
• You: The individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Usage Data

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on our Service and store certain information. The tracking technologies used may include:

• Cookies or Browser Cookies: A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Service.
• Web Beacons: Certain sections of our Service and our emails may contain small electronic files known as web beacons that allow us to count users who have visited pages or opened an email and for other website statistics.

Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your device after you go offline, while session cookies are deleted once you close your web browser.

We use both session and persistent cookies for the following purposes:

• Necessary / Essential Cookies: These cookies are required for the website to function properly.
• Analytics Cookies: These cookies help us track website traffic and user interactions to improve our Service.
• Advertising Cookies: These cookies may be used to deliver advertisements that are relevant to you.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including monitoring its usage.
• To manage your account, allowing you access to specific functionalities of the Service.
• To contact you, via email, telephone calls, SMS, or other forms of electronic communication regarding updates or informative communications related to our Service.
• To provide customer support and respond to inquiries.
• To improve our Service, including analyzing usage trends to enhance user experience.
• To prevent fraud and ensure security by monitoring for unauthorized access or misuse of our Service.
• To comply with legal obligations or enforce agreements.

Sharing Your Personal Data

We may share your personal data in the following situations:

• With Service Providers: We may share your data with third-party service providers to monitor and analyze the use of our Service, process payments, or provide other necessary services.
• For Business Transfers: In the event of a merger, sale, or asset transfer, your personal data may be shared with the acquiring company.
• With Law Enforcement: If required by law or in response to valid legal requests, we may disclose your personal data.
• With Your Consent: We may disclose your personal information for other purposes with your explicit consent.

Retention of Your Personal Data

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We may also retain data to comply with legal obligations, resolve disputes, and enforce our agreements.

Security of Your Personal Data

We take reasonable security measures to protect your personal data, but no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

Your Rights Over Your Data

Depending on your location, you may have the following data protection rights:

• Access and Correction: You can request access to the personal data we hold about you and request corrections if necessary.
• Deletion: You may request the deletion of your personal data under certain conditions.
• Objection to Processing: You can object to how we process your personal data in certain cases.
• Data Portability: You may have the right to request a copy of your personal data in a structured format.

To exercise these rights, please contact us using the details provided below.

Third-Party Websites

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies before providing any personal data.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically for any updates.